Ten years before this film, Shaun Smith was an enforcer for one of Liverpool's largest crime families, fighting a war against a rival drug gang. He describes spraying houses with machine gun fire, torturing rivals, and building homemade napalm to firebomb enemies, tactics VICE's camera crew hears him call out as a form of urban terrorism new to the British underworld. After five years in prison on firearms charges, Smith now works as a debt collector in Warrington, a satellite town outside Manchester, trying to apply the same intimidation skills within the bounds of the law. The film follows him on the job, chasing down debts and negotiating with people who owe money, while he talks through the gap between what got him locked up and what now pays his bills. There's no narrator softening the transition. Smith's own account of his past, delivered plainly and without much remorse, sits directly against the mundane reality of his current work, and the film lets that contrast do the talking.